Admin stuff

• I'm not paying VAT but it's mandatory to fill my country code

  I’m Not VAT Registered, but I Can’t Deselect the RO Prefix in Checkout The RO prefix represents the country code, not the VAT code. If you’re not VAT registered, you won’t be able to deduct this tax anyway, so there’s no need to worry. The decision to apply the RO prefix for all companies is mandated by ANAF and aligns with EU standards. We are required to include the registration code with the RO prefix when submitting invoices through the e-invoice system.Few readers

• Where do I find my invoice?

  At Printoteca, we are committed to providing a convenient and eco-friendly experience for our customers. As part of our dedication to the environment, we operate as a paperless company, meaning you will receive your invoice in digital format. For every order, we will send the invoice via email. If you are a legal entity, you can download it directly from the ANAF e-invoice portal or it may already be available in your accounting software. If you haven’t received it within 5 business daysFew readers

Delivery & Fulfilment

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Orders processing

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• When will my order be ready? Order processing time.

  The Estimated Delivery Time (EDT) at Printoteca is our forecast regarding when an order might be delivered to the end customer. EDT is the sum of the estimated production time and the estimated courier service time. Think of it as: Our average production time is 1-5 working days for all products. When calculating the estimated production time, we take into account the current order volume and our capacitPopular