Connecting your selling channel

• Why do I need to collect a customer phone number on every order — and how to enable it on Shopify / WooCommerce

  Applies to: Printoteca → Shopify and Printoteca → WooCommerce integrations Audience: Merchants using Printoteca as a Print-on-Demand supplier Severity: Blocking — orders without a phone number cannot be shipped TL;DR The courier requires a valid mobile phone number for every shipment. Without it: The parcel cannot be picked up by the courier (the AWB is rejected at validation). The order stays stuck in Printoteca until the phone number is added manually. The custFew readers

• Why are my Shopify products showing as "Out of Stock" after syncing from Printoteca?

  Applies to: Printoteca → Shopify integration Audience: Merchants using Printoteca as a Print-on-Demand supplier on Shopify TL;DR Printoteca does not push stock quantities to your Shopify store, because all our products are print-on-demand — they are manufactured the moment an order comes in, so stock is effectively unlimited. When a product is created in Shopify with inventory tracking enabled but no quantity is sent, Shopify treats it as 0 in stock and shows it as Sold ouFew readers

Create & Edit Custom Products

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