Articles on: Orders & Fulfilment

I have an urgent order. What is the procedure?

How to Expedite an Order at Printoteca



At Printoteca, we aim to provide our customers with flexibility and tailored solutions for their urgent needs. This article outlines how you can expedite an order to benefit from faster processing and delivery. Whether it’s a tight deadline or a special occasion, our team strives to meet your requirements efficiently.

1. Contact Our Support Team



If you have an order that requires urgent processing, the best way to prioritize it is by contacting our support team. You can do this via the live chat on our website or by sending an email to hello@printoteca.ro. Be sure to clearly indicate that your order is urgent and provide relevant details such as the order number and your desired delivery deadline.

2. Evaluation of Priority Possibilities



After you’ve contacted our support team, they will evaluate whether your order can be expedited. This involves assessing product availability, production capacity, and other relevant factors to determine if your request can be accommodated. Please note that certain products or services may have restrictions on expedited delivery.

3. Options for Rapid Delivery



Based on the evaluation of your urgency request, our support team will present you with the available options for rapid delivery. These may include using express courier services or other fast shipping methods. We understand that every urgent request is unique, and we will strive to find the most suitable solution for you.

4. Additional Costs



Expediting an order may involve additional costs. Our support team will inform you of any extra charges associated with the rapid delivery of your order. Please take these costs into account when deciding to opt for expedited processing.

Note: Be sure to consider the additional costs that may be associated with expedited delivery.


We value your trust in our services and are here to help you receive your order in the most efficient way possible at Printoteca. If you have any questions or need assistance, don’t hesitate to reach out to us.

Updated on: 21/11/2024

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