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# Print placement, positioning, and production tolerances

By default, a chest print starts 3–3.5 cm below the collar, and a normal production tolerance of about ±1–3 cm applies to where a print actually lands on the finished garment. This is a manual process, not a machine with a numeric position input, so small variation is expected — here's what that means for your order.

## Standard placement

Unless you request something else, a chest print is centered and starts **3–3.5 cm below the collar seam**. This is the default position used across our catalog for chest prints.

## Why placement varies (production tolerance)

Printing is positioned on each garment individually before it goes through the press or embroidery machine. A **tolerance of roughly ±1–3 cm** in placement, both vertically and horizontally, is normal and expected — it is not a defect. We proactively flag this tolerance to customers, and especially recommend keeping it in mind for **larger orders**, where you'll see this same natural variation repeated across multiple pieces rather than on a single item.

If your project is placement-sensitive (e.g. a large batch that needs to look uniform, or a design that must align precisely with a seam or edge), account for this tolerance when planning your artwork and quantities.

## Requesting a custom or specific placement

The configurator does not have a numeric field to set an exact position (e.g. "X cm from collar, Y cm from center") — placement is set visually per product. If you need a **non-standard or precise placement**, use the **comments box at checkout** to describe exactly what you need (e.g. "print centered on left chest only" or "logo 2 cm higher than default"). Our production team reviews checkout comments before printing.

Because comments are reviewed manually and not guaranteed to reach production in time for last-minute changes, submit special placement requests as early as possible — ideally at the time of ordering, not after.

## Maximum print sizes

Available print area depends on the garment size — roughly up to 28×22 cm on smaller sizes and up to about 36×45 cm on larger ones. The exact printable area for your chosen product and size is shown in the configurator.

## If a print looks outside tolerance

If you believe a delivered print falls outside the normal ±1–3 cm tolerance — for example, measurably off-center or positioned far from the standard drop — contact us via chat with your order number and photos showing the placement (ideally with a ruler or reference point). We review these case by case. See "Can I return a product decorated at Printoteca?" for our general policy on reporting print defects.

## Still need help?

Chat with us on printoteca.ro or write to comenzi@printoteca.ro — we're happy to help.

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