POD partner & reseller program: payments, shipping options, and branding

This article explains how payments, shipping options, and branding work for POD partners and resellers connected to Printoteca (Shopify, WooCommerce, API, or manual accounts).


How payment works


Your customer pays you directly — Printoteca is not part of that transaction. You then pay Printoteca for fulfilment in one of two ways:


  • Credits. Add credits to your account and they're deducted automatically as orders are placed. To pay an order from credits, it must first be saved to "Unpaid orders" in your account — credits aren't applied automatically at the moment of placing the order.
  • Invoice. Pay per invoice, typically used for bank transfer (B2B) accounts.


You cannot split a single order's payment between a card and credits — choose one method per order.


Cash on delivery (ramburs)


Standard POD plans do not include cash-on-delivery collection for your end customers — Printoteca does not collect ramburs on your behalf by default. COD is available only on the plan where you manage your own AWBs (own-courier / white-label plan, see below). If you need COD for your customers, ask us about moving to that plan.


Own-courier / white-label shipping


On this plan, your brand appears as the sender on the shipping label (AWB), with Printoteca listed as the pickup point rather than the visible fulfiller. This lets you offer a fully white-labeled delivery experience to your customers. Talk to us if you want to switch to this setup — it also unlocks COD, as above.


Branding options


Available:

  • Custom inner neck labels, applied by heat transfer (DTF transfer) — your brand or a discreet custom mark inside the garment. Available on garments only, not on accessories such as caps, beanies, bags or aprons.
  • Thank-you cards — 3 fixed models to choose from; these are not custom-designed per brand.
  • Neutral packaging — no Printoteca branding visible to your customer.


Not available:

  • Inner labels printed directly on the fabric (DTG) — heat transfer is the only label method today.
  • Custom hangtags.
  • Woven (fabric) labels.
  • Custom packaging design.


If you need something outside this list, ask — but plan around these as the confirmed options today.


Reseller discount


Resellers can get a volume-based discount of up to 20%. The exact rate depends on your order volume and is not a flat number promised to every account — check with our sales team for what applies to your account.


API support


An API is available for partners who want to integrate ordering, product sync, or fulfilment programmatically. Documentation is provided on request — contact us to get set up.


Still need help?


Chat with us on printoteca.ro or write to comenzi@printoteca.ro — we're happy to help.


  • How does payment work when you connect your store to the Printoteca platform?
  • Manage your Credits & Sales
  • Configure your POD brand
  • Why do I need to collect a customer phone number on every order

Updated on: 07/09/2026

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