> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.printoteca.ro/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Orders packaging and shipping

Since 2019, we have eliminated plastic packaging or packaging containing plastic and switched to **FSC-certified cardboard packaging**. We are proud that over **95% of our packaging is sustainable**.

![](https://storage.crisp.chat/users/helpdesk/website/425f0c8055394400/image_mmv1jy.png)

# Product Packaging by Category

- **T-shirts, hoodies, and other clothing items** are packed in **FSC-certified waterproof cardboard envelopes**. The products are wrapped in fine tissue paper and then placed in the envelope.
- **Posters and Fine Art prints** are shipped as follows:
  - Prints smaller than A3 are sent in reinforced cardboard envelopes.
  - Prints larger than A3 are shipped in cardboard tubes.
  - All prints are wrapped in fine tissue paper.
- **Mugs and bottles** are shipped in their original packaging.
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# How Are Mixed Orders Shipped?

For mixed orders (e.g., a t-shirt, mug, and poster), items are individually packed as described above and shipped, if possible, in a **larger box** containing all the items.

If this is not feasible, multiple AWBs (shipping labels) will be generated **at no additional cost to you**.
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# Can I Use My Own Packaging?

Currently, the only option is to customize packages with your **brand’s sticker** or include a personalized **packing slip** in the shipment. You can find more details about packing slips [here](https://help.printoteca.ro/ro/article/configureaza-brandul-tau-de-pod-1a469nl/).
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