> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.printoteca.ro/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to order a custom product on printoteca.ro — step by step

You don't need any design software installed. Everything happens in the browser, in our editor, and takes a few minutes.

## 1. Pick the category and the product

Open the main menu, go to **Clothing** and then to the category you want (for example **T-shirts**). Every model available for customisation is there.

Pick the model that suits you — for example Creator 2.0, organic cotton, modern fit. Click the name or the image to open the product page.

## 2. Open the design editor

The editor opens from the product page. You can put an image, a text, a logo — anything — on the product.

## 3. Upload your artwork

Upload the image from your computer. We accept **PNG** and **JPEG**.

> **For the best print result, use images of at least 300 DPI at the size you want them printed.** A small image scaled up on a t-shirt will come out pixelated.

The image appears on the product instantly — you see exactly how the finished item will look, in real time.

## 4. Position the design

- Move the image with the mouse, resize it from the corners.
- The **horizontal align** button centres it in one click.
- The design must stay inside the dotted area — that's the printable surface.

## 5. Add text (optional)

Click **Add text** and type your message. You see it on the product as you type.

Select the text to open its options. Each element has more options than fit on screen — click the arrow to see the rest:

- **Font** — a full library, from classic to handwritten.
- **Curve** — arcs the text; fine-tune the curve with the slider. Perfect for round logos or styled slogans.
- **Colour** — full palette; drag the cursor to the exact shade and confirm.

## 6. Choose the product colour and size

The **product** colour is separate from the design colour. We have dozens of options.

Sizes run from **XXS to 5XL**, depending on the model.

## 7. Add to basket and review

Click **Add to basket**. A confirmation popup appears:

- **View basket** — open the basket and check the order.
- **Continue Shopping** — add another size or another product.

The basket shows the summary: product, price, taxes.

## 8. Complete the order

Click **Checkout** and fill in:

1. **Email address** — this is where the order confirmation and delivery status go.
2. **Shipping address**, phone and the remaining details — all on one page.
3. **Payment method** — card or other available methods. Payment is secured through Stripe.
4. **Terms and conditions** — tick to confirm you've read them.

## 9. Final check

Before payment you see the complete summary: product, address, net price, shipping, VAT and total. Everything is shown transparently — no surprise costs.

Click **Pay order** and the order is placed. We receive your design, print it in our workshop and ship it by courier to the address you gave.

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**Questions along the way?** The chat button is available on every page, bottom-right. We answer quickly — no long phone calls or complicated forms.

**Related articles:** How do I have to prepare the image for the product configurator? · What is the maximum print size on a t-shirt? · Available payment methods at Printoteca

## Still need help?
Chat with us on printoteca.ro or write to comenzi@printoteca.ro — we're happy to help.